GTPL EDGE PLUS

Features GTPL EDGE PLUS

GTPL EDGE PLUS salient features are:• Sales/Renewal/Tech field team now have to Log-in only through GTPL EDGE PLUS.• The moment new sale is logged in the system it triggers technical team in real time for technical support.• Renewal team can Top-Up customer account immediately.• Technical/Renewal team can view customer details/login details in real time.• Dashboard for Technical team for customer complaints details/pendency.• Customer invoices can be generated and shared immediately .Customer can download MY GTPL App from Play Store.My GTPL – The app to manage all your GTPL accounts on the go.The My GTPL app has been refreshed to bring you a brand new look and feel with additional features including easy Program Search, TV listings, etc.
It gives you a fast & secure method to manage your CATV & Broadband accounts.This App is available for devices with Android version 4.1 and aboveORThis App is available for devices with IOS version 9 and aboveHighlights:• The Dashboard shows detailed status of the account • The Search function lets you search for programs, movies, channels, actors and a lot more so that you can decide what to watch• The Movie Guide gives you a single view of all movies for the day as well as for the next 7 days so that you can watch movies of your choice.• TV Listing available on your device enables you to plan your entertainment Broadband Features:• View your account details• Update contact details in case of any changes• View your bill history• Renew/top up your account• View history of payments made• View details of data usage• Reset your MAC address• Frequently Asked Questions to enable solutions for simple issues• Register a new complaint/query• View status of complaints made by youCable TV Features (Available for direct GTPL subscribers only):• View your account details• Update contact details in case of any changes• View details of Package subscribed• Renew your subscription or change to alternative packages available• View your bill history• Quick Pay for your own account or for friends/family (Set Top Box details required)• View history of payments made• Frequently Asked Questions to enable solutions for simple issues• Register a new complaint/query• View status of complaints made by you• Download your e-CAFWe are keen to constantly improve our services and welcome any feedback or suggestions from you.
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